Sunday, June 17, 2007

Support Folks - No travelling please - Ever (??)

Welcome inside the support Matrix.

Different emails from management are heavily reminding support personnal that should never ever travel. In many cases personnal internal meetings are impratical, even for a yearly appraisal with your manager (???)

"The previous message included reference to face to face discussion which was incorrect, it is not a requirement to meet in person and is in many cases impractical in a global corporation."

Even Country kick off, physical off-site training are beeing covered by the heavy margin improvement-over-travelling goal.

Let's not forget that remote home working during normal work hours (and heavy traffic congestions) is still forbidden in many countries.

This makes the support Line of Business very much unaligned with Vision 2010, Corporate Social Responsability Energy Reduction Plan, training duties, and normal people management rules.

This sounds like going very very far in the savings, raising unhappy comments from employees.
What does the company expects in return for those cuts ?
Perhaps for more Employee headcount transfer towards Egypt ?

Where is my blue pill ?


Anonymous said...

Load the jump program !

Anonymous said...

You should have noticed that the initial email from HR was called "Performance Management".
It is so impressive to see Line of Business moving in opposite directions to tackle this subject.

Anonymous said...

Many analogies with the Matrix Oracle
The One: I know you're out there. I can feel you now. I know that you're afraid. You're afraid of us. You're afraid of change. I don't know the future. I didn't come here to tell you how this is going to end. I came here to tell you how it's going to begin. I'm going to hang up this phone and then I'm going to show these people what you don't want them to see. I'm going to show them a world without you, a world without rules and controls, without borders or boundaries, a world where anything is possible. Where we go from there is a choice I leave to you.